Posted by: Viki ZabalaJune 3, 2013
Following a steady couple of months, April saw competition – and costs - heating up for mobile app marketers. The Fiksu Cost per Loyal User Index reached $1.50, an increase of 10 percent, or 14 cents over March’s $1.36, while the App Store Competitive Index rose 11 percent, to 5.61 million daily downloads from 5.02 million in March.
After analyzing the data, it was clear to us that three distinct forces contributed to these dynamics in April:
- First, the relentless industry investment in mobile by brands large and small that kept competition high throughout the month.
- Second, the industry’s smooth transition from Apple’s UDID to its new Advertising Identifier (IDFA) actually kept traffic stable when it could have caused some disruption.
- And third, the increasing traction of Facebook mobile app install ads, which may have provided developers with a greater pool of efficient inventory and likely buffered the industry against even greater rises in costs.
Interestingly, the end of UDID and the transition to Apple's new IDFA prompted many high-visibility, valuable app publishers, such as Pandora, to enter the marketplace, bumping up available premium inventory for advertisers. These kinds of publishers previously didn’t offer attributable ad inventory due to concerns about earlier identifiers, but the advertising-friendly IDFA has changed their minds. We’ll continue to watch this trend and report back in our May Indexes.
Posted by: Craig PalliMarch 27, 2013
This post originally appeared on Chief Marketer.
The mobile revolution isn’t coming—it’s already happened. If the early bird gets the worm, then those with early-adopter advantage will be quick to disrupt, steal market share and monetize mobile.
Many brands have already invested to bolster their mobile presence. Coca-Cola invested $10M in Spotify and Starbucks $25M in Square. Aetna bought iTriage, and Nordstrom and Priceline acquired Hautelook and Kayak respectively.
There’s no time to waste. Mobile apps are already part of our cultural fabric, the go-to source for news and entertainment replacing radio, TV, and the “traditional” Web. In fact, 82% of smartphone users say they couldn’t go a day without their apps, according to Apigee.
Mobile apps must become central to your business strategy—they need to be more than just a “hey, we’ve-got-one” check box in your marketing plan. Put simply, without a strategic, organizational commitment to mobile marketing, brands risk losing competitive edge.
“With more than 360 billion downloads between 2008-2017, apps cannot be ignored as an important channel to reaching customers,” says Josh Martin, director, apps research at Strategy Analytics. “Big brands have recognized this trend and have begun making apps an essential component of their strategy. As the market continues to evolve so must the marketing, capability and functionality of apps to continue to drive downloads and user engagement.”
Sizing the potential
Researchers project enormous revenue growth from mobile apps and advertising. In fact, businesses like Groupon, Zillow, and Yelp that started on the Web are already driving more revenue from mobile. Facebook has more mobile than desktop users. Pandora reports 75% of listener hours via mobile. And it’s not just digital businesses—Walgreens, for example, reports 40% of all digital prescriptions come through mobile.
The mobile app marketing opportunity
Apps are a lifestyle mainstay. Ahead of the 2012 U.S. presidential election, five of the top 10 apps in the Apple’s App Store were election-specific or news-related. During Hurricane Sandy, news and weather apps skyrocketed. Right now, two of the top 10 apps are NCAA tournament-focused.
Brand marketers are rapidly realizing that mobile apps provide an incredible canvas because the connection they build is fundamentally different than other channels. Mobile delivers richness and reach—plus targeting and pervasiveness—at a significantly lower cost.
Two household names, Coke and Disney, recognized this early on. Tom Daly, Coca-Cola group director of mobile and search, told me recently: “Establishing a ‘mobile community’ within The Coca-Cola Company represented an opportunity to focus the best marketing minds within the system to collaborate and create best-in-class mobile marketing programs, share and learn best practices, and evolve our strategic approach to mobile. This approach plays an important role in accelerating the pace at which are can capture the value of mobile.”
Similarly, Disney is leveraging hundreds of apps spanning multiple lines of business to globally promote brand engagement. Case in point: Disney’s Where’s My Valentine app reached No. 1 in games in 69 countries, No. 1 overall in six countries, and is in the top 10 overall in almost 100 countries.
So it costs a lot of money, right?
Not so. Mobile app marketing is actually cheaper than other marketing options. According to the Fiksu Index, the average cost to acquire a loyal user (someone who opens an app 3 times) ranges from $1.20 to $1.50. That’s equivalent to the cost of a Google AdWord click, which drives a one-time Web page visit, compared to a downloaded and repeatedly used app on your customer’s device.
It’s this incredible cost-efficiency, combined with the size, immediacy, reach, and targeting of mobile app marketing, that makes it so attractive to brand marketers.
Profit from opportunism
Opportunity lies in leveraging technology advancements or timely cultural or news-driven events.
For example, Walgreens leapt on Apple’s Passbook and catapulted its app into the top 10 on September 9, 2012, driving more than one million downloads. ABC’s Oscars app reached No. 12, securing more than 100,000 downloads. Similarly, Coke and Samsung had great success with Olympics apps last year.
Bottom line: your audiences are already on mobile, and it’s where they prefer to engage. Brands must go big with mobile app marketing in 2013, or play catch-up.
Posted by: Viki ZabalaFebruary 14, 2013
This post -- written by our Craig Palli -- originally appeared on Boston.com.
With more than 1.5 million apps in the Apple and Android app stores, mobile app marketers face the enormous challenge of achieving discoverability, sustained user engagement and, ultimately, monetization. Successfully marketing your app requires more than strategic mobile media buying and compelling, creative advertising. High-performance mobile app marketers have a laser-like focus on targeting and acquiring loyal users – those who take a specific action, such as an in-app purchase or registration. It's these loyal users who become repeat customers, word-of-mouth advocates, and deliver real, ongoing ROI.
The following eight tips for marketing your app are focused on driving more of these loyal users. They're based on more than 70 billion user-based app actions, including launches, registrations, and in-app purchases, as well as real time bidding requests recorded on our platform, and they're proven marketing tactics for putting your app ahead of the competition:
- Establish goals for loyal users. Exactly what constitutes a loyal user will vary from app to app – perhaps it's opening the app a certain number of times or completing an in-app purchase or registration – so define that metric before launching any acquisition campaigns. You'll also need to determine your lifetime value per user so you can set cost-per-conversion targets (i.e., determine how much to pay for different traffic volumes to deliver the best possible ROI).
- Promote your app across several traffic sources. There are several types of traffic sources for mobile apps: ad networks, real-time bidding exchanges, incentivized download networks, and more. Using just one source – or even one from each general type – gives you too small a universe to be successful. You'd be missing out on valuable opportunities to identify the best sources for large volumes of loyal users. In fact, working with several traffic sources can improve loyal acquisition results by up to five times.
- Track post-download activity. As your mobile ad campaigns are running, it’s critical to track users’ post-download activities and tie this data back to its traffic source, ad creative, and other campaign variables. This helps to pinpoint which specific traffic sources and campaigns are driving your most loyal users – not just the most downloads.
- Optimize ad campaigns in real-time. By analyzing real-time data, it’s possible to eliminate inefficient ad spending and shift budget to those traffic sources and campaigns that are delivering loyal users.
- Employ a campaign optimization solution. Optimizing advertising campaigns based on post-download actions is challenging but there are automated solutions available. Instead of managing a huge matrix of ad networks, costs, creative, downloads, and conversion rates, it's worth investigating a solution that incorporates everything and adjusts your campaign spending on the fly.
- Conduct ongoing closed-loop analysis. Continuous analysis of marketing campaign performance, post-download usage and revenue return helps you understand, at a granular level, what's moving the needle. It’s important to dive into these analytics frequently to fine-tune campaign planning and align with marketing objectives.
- Conduct a loyal user acquisition test. Not convinced that the concept of marketing specifically to bring in loyal users will produce results? It's easily testable. Assign a portion of your marketing budget to a test that employs the above-recommended strategies. You’ll gain valuable insights into how a loyal user acquisition strategy can directly impact your bottom line.
- Benchmark performance against industry averages. The best way to improve your mobile marketing results is to more precisely understand the competitive landscape you're pouring your budget into. By benchmarking how your mobile app marketing stacks up against industry averages, you’ll gain a larger, more accurate picture of the trends impacting your business goals, allowing you to adapt and plan with more agility.
Mobile app marketing shouldn't require guesswork. By deploying these tested strategies and tactics, mobile app marketers can achieve high-performance results that not only drive business objectives, but also acquire large volumes of loyal users.
Posted by: Viki ZabalaFebruary 4, 2013
- Facebook reports that mobile use exceeded PC use for the first time ever in Q4 2012.
- In just five short months since its release, Apple’s iOS 6 is now powering a whopping 300 million devices around the world.
- As the app store giants continue to jostle for first place, Apple's App Store hits record revenue numbers while Google Play boasts faster growth.
- During Q4 2012, Apple sold more smartphones than any other seller in the U.S. market, a first for the company.
During its Q4 earnings report last week, Facebook announced that, for the first time, it has more mobile users than desktop users and also hinted at plans for improving mobile ad targeting and relevance, critical to building its mobile ad revenues. In fact, Fiksu is a part of those plans, as we announced a new integration with Facebook this morning. (More details coming later today.) Mobile ads accounted for 23 percent of Facebook's revenue during the 2012 holiday season, and of its 680 million mobile monthly users, 157 million now interact with the service exclusively on mobile devices, reports Ad Age.
On Monday, Phil Schiller, Apple’s senior vice president of worldwide marketing, announced, “iOS 6 is the world’s most advanced mobile operating system, with nearly 300 million iPhone, iPad, and iPod touch devices on iOS 6 in just five months, it may be the most popular new version of an OS in history.” This is certainly motivation for mobile developers and marketers to take advantage of Apple’s latest innovations, reports Matthew Panzarino of The Next Web.
While Apple’s App Store grew by one-fifth from Q3 to Q4 in 2012, Google Play saw its revenue double, according to a recent report from App Annie. “Google Play owed this boost to Japan, the U.S. and South Korea, which respectively led the growth, and contributed nearly half of the store's app revenue in the fourth quarter of last year,” reported Anita Li in Mashable. The report also noted that the majority of app revenue from these countries came specifically from gaming apps.
For the first time ever, the iPhone was the most popular phone in the U.S. during the fourth quarter of 2012, reportsGigaOm’s Erica Ogg. The company sold 17.7 million smartphones during the quarter, just barely edging out Samsung, which sold 16.8 million phones, according to Strategy Analytics’ new Wireless Device Strategy report. In total, 52 million phones were sold in the U.S. between October and December 2012, and Apple and Samsung dominated the competition, selling two out of every three phones.
Image courtesy TechCrunch.
Posted by: Viki ZabalaJanuary 28, 2013
- Apple reported record revenue numbers this week, along with record iPhone and iPad sales.
- As if the App Store isn’t packed enough, 2013 will bring an estimated 435,000 new apps to iOS users – further aggravating discovery challenges for app marketers.
- Across iOS, Android, and RIM, Facebook is the No. 1 app in the U.S., with nearly 86 million unique visitors per month.
- Experts believe 2013 could be a year of explosive tablet growth, as global tablet shipments are expected to reach 145 million. What does this growth mean for mobile marketers?
This week, Apple reported its first quarter earnings, revealing the company sold a record 47.8 million iPhones, 22.9 million iPads, 4.1 million Macs and 12.7 million iPods. In total, some 75 million iOS devices were sold during the quarter. “We’re thrilled with record revenue of over $54 billion and sales of over 75 million iOS devices in a single quarter,” said Tim Cook, Apple’s CEO. “We’re very confident in our product pipeline as we continue to focus on innovation and making the best products in the world.” AllThingsD has more here.
A recent year-end adeven report forecasts that the Apple App Store will boost its inventory this year. More than 435,000 new apps are expected to launch in the already jam-packed App Store, creating more user acquisition headaches for app developers and marketers. “Growth in terms of App Store size will continue to increase steadily as it has during the past few years, but it also points to a steady climb in the number of apps that fall into its ‘zombie’ category, which accounted for 60 percent of apps in June, but climbed to 64 percent in its most recent tally,” reports Darrell Etherington in TechCrunch. Zombie apps are those that aren't ranked and so have very little chance of being discovered by users.
While the competition is fierce, Facebook sits atop the crowd as the most popular app brand in the U.S., according to comScore. In 2012, the Facebook app enjoyed 85.5 million monthly unique users across iOS, Android and RIM platforms. Of note, Facebook not only has the largest number of users, but also the highest level of engagement. And while Facebook sits at number one, Google apps (including maps, search, and YouTube) occupy slots 2 through 6. Seth Fiegerman of Mashable has more.
New research from ABI Research suggests that 2013 could see dramatic growth in tablet sales. A projected 145 million tablet shipments are set to hit the shelves across the globe this year, meeting the demands of tablet-crazed consumers, reports Mobile Entertainment’s Daniel Gumble. This boost also produces a huge opportunity for marketers. “The concept of mobile advertising started with smartphones but tablets are changing everything, rapidly establishing themselves as universal media players (TV programs, movies, radio, news, magazines) in a way never achieved through ‘personal’ computers,” said Magna EVP and Director of Global Forecasting Vincent Letang to MediaPost.
Posted by: Viki ZabalaJanuary 18, 2013
- A new report shows mobile advertising prices rose dramatically in the fourth quarter of 2012, underscoring the role of mobile as a key marketing strategy during the recent holiday season.
- After much industry speculation, Facebook debuted its beta Graph Search, a social search engine powered by Microsoft Bing.
- Check out seven ways mobile apps are driving revenue for major brands this year.
A new report from MoPub reveals a surge in mobile ad prices for the past quarter, up 50 percent since last year. “Advertisers really looked to mobile during the holidays, which validates the channel and the overall marketing trend,” said Elain Szu, MoPub director of product marketing, to Samantha Murphy of Mashable. The largest spike in effective cost per thousand impressions (eCPMs) was tracked on iOS, with 66 percent higher prices than the beginning of Q4. Apple’s larger screens also proved more valuable, as iPad overtook iPhone as the most popular device among advertising sources.
On Tuesday, Facebook shared its big announcement about its newest addition called Graph Search, according to The Verge. Intended to round out Facebook’s other pillars of information, such as News Feed and Timeline, the beta social search engine is integrated with Microsoft Bing as part of an ongoing competition with Google. Facebook founder Mark Zuckerberg highlighted four use cases in the search launch – people, photos, places and interests – demonstrating the search feature through items, such as “My college friends from San Francisco” and “Friends who like Star Wars and Harry Potter.” According to Zuckerberg, “This is a new way for people to see information.” The Graph Search is far from complete, but mobile implementation is on the horizon, Tomio Geron of Forbes reports.
Today’s consumers rely on mobile devices loaded with apps that make everyday life more fun, memorable, and productive, and smartphones have opened a whole new world of opportunities for brand marketers. Mashable’s Ryan Matzner explores seven ways mobile apps are driving revenue for businesses.
Posted by: Viki ZabalaJanuary 11, 2013
- The Apple App Store hits a new record – 40 billion downloads!
- Recent reports indicate that Apple’s iOS tops 50 percent of U.S. smartphone sales, up nearly 36 percent from last year, achieving the highest percentage of sales in the American market to date.
- Expect to see many more tablets in the workplace this year as the BYOD (bring your own device) trend adds more personal tabets to the business environment and companies seek to purchase these devices over computers.
- Mobile ad spending will increase 400 percent in the next four years, reaching a staggering $37 billion in 2016.
This week, Apple announced that consumers have downloaded more than 40 billion apps – with nearly 20 billion in 2012 alone. Today, the App Store has more than 500 million active accounts and had a record-breaking December with more than 2 billion downloads during the month. Apple’s developer community has created 775,000+ apps for iPhone, iPad, and iPod Touch users worldwide. Also, developers have made $7 billion in revenue since the App Store launched in 2008. Tom Cheredar of VentureBeat has the details.
Data released by Kantar Worldpanel ComTech signals a milestone for iOS, as Apple’s operating system powered 53.3 percent of all smartphones sold in the U.S. from November 2011 to November 2012. Among U.S. iPhone sales, 34 percent of consumers upgraded from an earlier iPhone, and 40 percent acquired their first smartphone. The growth of iOS translated into market share declines for Android, down nearly 11 percent from last year, writes Jason Ankeny of FierceMobileContent.
Analysts from Piper Jaffray and Forrester predict greater adoption of tablets – especially the iPad – for businesses in 2013, reports Lance Whitney of CNET. Piper Jaffray analyst Gene Munster reveals recent survey results of CIOs, where 57 percent of them indicate plans to deploy tablets this year, compared with 46 percent last year. Additionally, corporate users utilizing their own tablets in the workplace are increasingly relying on apps to help manage their busy lives and day-to-day tasks, such as finding a taxi or hotel, following current events, or making payments.
Estimates from eMarketer indicate mobile ad spending will experience 400 percent growth during the next four years. These estimates incorporate display and search advertising and exclude message-based formats (such as SMS, MMS, and P2P). The major beneficiaries would include Google and Facebook, with gains by Apple, Microsoft, and Yahoo!, writes Chuck Jones of Forbes. North America leads globally, with the average ad dollar spend per mobile user expected to reach $46 in 2016. eMarketer’s estimates include analysis of various elements, such as macro-level economic conditions, historical advertising trends, estimates from other research firms, and mobile usage trends.
Posted by: Viki ZabalaJanuary 4, 2013
- Christmas 2012 saw record iOS and Android device activations, while industry reports show App Store downloads soared by 87 percent.
- Both the Apple App Store and Google Play saw healthy revenue gains in 2012, with more monetization and potential for global growth ahead in 2013.
- 2012 was (finally!) the year of mobile – from the launch of the iPhone 5 to Android device supremacy. But some say we’ll look back on 2013 as the year of the tablet.
- Will Apple unveil a new iPhone in 2013? This is just one of many predictions industry experts are making for the new year.
TheNextWeb reports that Christmas Day 2012 saw a record 17.4 million iOS and Android device activations – or 2.5x more than Christmas Day 2011 – according to Flurry. And new stats from Distimo indicate that daily downloads in the Apple App Store increased by 87 percent on Christmas Day, while revenues increased by 70 percent. This data “supports the common idea that developers should make a point to take advantage of the holiday season by updating and tweaking their apps in the weeks leading up to the 25th of December,” writes TheNextWeb’s Emil Protalinski. The 2012 holidays also marked a turning point in the history of mobile marketing, with more campaigns and shopping conducted on smartphones and tablets than in years past. If you’re interested in learning which holiday mobile marketing strategies worked well this year (and which ones didn’t), we invite you to join our free Mobile Marketer webinar on Jan. 24 – register here.
TechCrunch reports on the latest findings from ABI Research which show that mobile apps hit 43.6 billion downloads worldwide between September 2011 and September 2012, with Apple’s App Store leading the pack. In fact, all the app stores felt the boom of the mobile economy during 2012. Daily revenue in the Apple App Store grew 21 percent in 2012, while Google Play’s app revenue increased 43 percent, reported Steve Smith of MediaPost. Android’s operating system also realized remarkable gains in the latter half of 2012 with its improved user experience and scale of penetration. Device-wise, international growth also surged – the iPhone in Japan, China, and Russia; and Android devices in Korea, Japan, and France.
While pundits have been proclaiming "the year of mobile" for a few years, now, 2012 actually lived up to those expectations in several ways. But what will be shaking the industry in 2013? Greg Sterling of Marketing Land predicts that a year from now, we’ll look back on 2013 as “the year of the tablet.” According to a recent Nielsen survey, the gadget children and adults desired most this holiday season was the iPad, and many unwrapped Apple’s tablet Christmas morning. In fact, of the 17.4 million devices activated Dec. 25, 51 percent were tablets.
And what will make headlines in 2013? Will it be a new iPhone from Apple? A new flavor version from Android? Will Motorola make its first official flagship device for Google? Dan Rowinski of ReadWrite makes some bold predictions on what’s to come for mobile in 2013, especially after a year of tremendous industry growth.
Posted by: Viki ZabalaDecember 17, 2012
- Mobile app downloads are set to reach 45 billion by the end of 2012, with much more ahead for 2013.
- With just 8 days left before Christmas, competition is heating up and app developers are wishing for the gift of app downloads.
- Apple’s iPhone and iPad devices are still the crowd favorite for app developers, but they’re looking to build across both iOS and Android devices.
While mobile app downloads are on pace to ring in at the 45 billion mark for 2012, there’s more in store for 2013. In a recent predictions report from Gartner, mobile apps are set to “become a replacement for how you [consumers] interface with companies,” says Gartner analyst Brian Blau in eWEEK. Looking ahead to 2016, app downloads are expected to rise to 305 billion and reach $74 billion in revenue, becoming the No. 1 way to engage with brands.
App developers love Christmas morning almost as much as children, because thousands upon thousands of wrapped tablets and smartphones sit beneath the tree, waiting to be filled with exciting new apps. Tim Peterson of Adweek speaks with a number of app developers preparing for this holiday rush. “My understanding is that December is the largest month in the [Apple] App Store for traffic,” said Daniel Raffel, founder and CEO of how-to app Snapguide. For app developers looking for ways to effectively market their apps this holiday season and score many downloads on Christmas and in the days and weeks that follow, check out our latest infographic for some helpful tips.
The iPhone and iPad still sit at the top of the charts of app developers’ favorite platforms, capturing 89 and 86 percent of interest, respectively. This is according to a new Q4 2012 study of nearly 2,800 developers by Appcelerator and IDC. While these stats remain comparable to a similar Q3 study, the major takeaway is that there’s growing interest (up 18 percent) in developing apps across other operating systems. TechCrunch has more about the latest findings.
Posted by: Viki ZabalaDecember 4, 2012
Is a new smartphone at the top of your Christmas wish list? If so, you're not alone. Last year, 6.8 million new iOS and Android mobile devices were unwrapped and activated on Christmas Day. And more than 1.2 billion apps were downloaded in between Christmas Day and New Year's Eve.
The holiday season screams opportunity for mobile app marketers. It may indeed be “the most wonderful time of the year,” but it’s also the most competitive time of the year. So we’ve teamed with Localytics to help marketers weigh the best strategies for sprucing up their apps for the holidays, cost-efficiently promoting them, and securing large amounts of engaged, loyal users – during the holidays as well as into the first few months of the new year.
You can also catch our joint on-demand webinar – How to Market Your App During the Holiday Season – for additional details and tips.
Thanks to ADOTAS for helping to spread the word.
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